CUSTOMER CARE
At Cubido Studio, customer satisfaction is not just a goal; it's our unwavering commitment and your experience with our sculptures is of paramount importance to us. Whether you have inquiries, concerns, or just wish to share your thoughts on the captivating pieces you've acquired, our dedicated Customer Care team is readily available to assist you.
We take pride in providing personalized and timely support, ensuring that every interaction leaves you with a sense of trust and satisfaction. Your feedback is not only valued but crucial in helping us enhance our products.
Feel free to reach out to us through our contact channels, and let us know about any questions you might have.
Thank you for choosing Cubido Studio, where your artistic space is our priority.
PRIVACY AND SAFETY
Personal Information:
When you make a purchase, we collect information such as your name, billing address, shipping address, email address, and phone number to fulfil your order.
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Payment Information:
We do not store your payment information. All transactions are processed securely through trusted third-party payment gateways.
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Communications:
We may collect and store communications you have with us, including emails and messages through our website.
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How We Use Your Information:
We use your personal information to process and fulfil your orders.
With your consent, we may send you promotional emails about new products, special offers, or other updates.
You can opt-out of these communications at any time.
We may share your information with trusted third-party service providers, such as shipping carriers, for order fulfilment purposes.
We hold our customers' account information in high regard, considering it as private and confidential. Rest assured, we will not disclose this information to any external affiliates or individuals.
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Your Choices:
You can opt-out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
You have the right to access and correct your personal information. Contact us to make such requests.
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Security:
We take reasonable measures to protect your personal information. However, no online transmission or storage is completely secure. Please use caution when sharing information online.
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Changes to This Policy:
We reserve the right to update this Privacy Policy. Any changes will be effective when posted on the website.
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Contact Us:
If you have questions about this Privacy Policy or your personal information, please contact us at cubidostudio@gmail.com
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PAYMENT METHODS
Credit / Debit Card
PAYPAL
Offline Payments